Someone posted a response to that blog post saying that upgrading software on a vendor’s timetable because it will no longer be supported may be a waste of money.
I guess the question is how risky is it to lose that vendor support?
Categories
April 22, 2010
If there is not a process in place when a tool is chosen, there won’t be a process in place once the tool is rolled out. Many organizations put a lot of work into choosing a tool, as well they should. However, before beginning that work, companies could probably realize a lot of cost savings if they put just as much time into documenting the process that the tool will support.
April 16, 2010
Printer drivers: A thing of the past? Google, HP seem to think so This is an interesting idea but I don’t know that it’s worth the effort. First, I think printer drivers are a small thing to worry about, especially for the average consumer. HP’s solution is to have a standard that all printers can [...]
April 15, 2010
I think there are possibilities for e-readers to really become part of business in the future. However, there are technical aspects that need to be worked out so that it makes sense to carry one of these devices. For example, the printing issue I mentioned above. Also, it would be nice to be able to e-mail a marked up document to someone on my team.
April 14, 2010
Three Kinds of IT – Which is right post-recession? | Software & Services Safari | ZDNet.com. This brief article suggests that the economic climate should drive IT strategy. Then the article says that there are three basic types of IT organizations in companies: “The single, standardized IT group”, “The diverse IT organization” and “The Product [...]
April 14, 2010
Good business processes mean good business period. Take, for example, Southwest Airlines. Now, I’ve never worked for that organization but I have flown with them on occasion.
April 14, 2010
One of my core beliefs is in the integration of people, processes and technology. My view is that the relationship between them is people + technology = process. The people are responsible for the business processing, the technology is responsible for the data processing and, when you combine them, you get the process that gets the work done and impacts the bottom line. The separation of data and business processes allows us to see how the technology is going to help the efficiency of the business.
April 14, 2010
If we think of the technology organization as a whole (IT and IS together), we can see that its primary purpose is to “keep the lights on” for everybody else and make sure they have the technology they need to do whatever it is they do efficiently. Now, I know that’s reducing everything down to one sentence but, essentially, that is what we’re talking about.
April 5, 2010
If you think about it, a CIO’s job is to provide the foundation for the business to succeed. Technology touches every aspect of the organization from the mail room to the chief executive and Board members. Technology is very often the means of one company having a competitive advantage over another.